Frequently Asked Questions
SHIPPING
Do you offer international shipping?
Currently, we ship to select countries. During checkout, available shipping destinations will be shown. If your country is not listed, feel free to contact us.
How long does delivery take?
Delivery times vary depending on your location and selected shipping method. Most orders are processed within 1–2 business days and arrive within 5–12 business days.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. Use the link provided to monitor your shipment in real time.
PAYMENT
What payment methods do you accept?
We accept major credit/debit cards, as well as other secure payment options depending on your location (e.g. PayPal, mobile wallets).
Is my payment information safe?
Absolutely. All transactions are encrypted and processed via certified, PCI-compliant payment gateways. We do not store your card information.
Orders & Products
How do I place an order?
Simply browse our catalog, choose your product, click "Add to Cart," and proceed to checkout. Follow the instructions to complete your purchase securely.
Can I change or cancel my order after placing it?
We begin processing orders immediately to ensure fast delivery. If you need to make changes or cancel your order, please contact us as soon as possible at bondarukkaterina75@gmail.com or call (800) 843-2446.
Are your products original and high-quality?
Yes, all products are carefully selected and meet our internal standards for quality, authenticity, and customer satisfaction.